HOW TO SUBMIT A CLAIM?

Follow these steps:

1.

Complete the claim form

2.

Complete an Agreement of Loss form (if total claim is in excess of R 25 000) and remember to include the following information: 

  • Client name and policy number
  • Name of the doctor you are claiming for and the service date
  • The amount claimed
  • The amount that your medical scheme has paid and the balance outstanding less any excess amounts that need to be paid to you
  • Your signature at the bottom of the form

3.

All accounts relating to the procedure must be attached and be submitted at the same time. 

4.

Attach a copy of the medical scheme statement indicating scheme payment towards the claim

5.

Submit your claim to: gapco@agilityinsurance.co.za

6.

Submit a copy of your proof of banking details

Need extra cover for dental and optometry care?
 

Add our Value Add Product (VAP) for just R25 p/m and include dental and ophthalmology as part of your Agility Gap & CoPay cover.

Agility Insurance Administrators (PTY) ltd is an authorised financial services provider (FSP44024). 

Products are underwritten by GENRIC Insurance Company Ltd (FSP 43638). GENRIC Insurance Company Ltd is an Authorised Financial Services Provider.

Call us: 011 801 2168   |    info@agilityinsurance.co.za